Refund policy

At Keen On Coffee, we take pride in providing fresh roasted, high-quality coffee and tea products. Because our products are food and beverage items made for freshness and quality, we do not accept returns or exchanges.

However, your satisfaction is extremely important to us.

If there is ever an issue with your order—such as damage during shipping, receiving the wrong item, or a concern with product quality—please contact us right away so we can make it right.

We are committed to ensuring every customer has a great experience and will work with you to correct any problem as quickly as possible.

Please reach out to us with your order number and a brief description of the issue, and our team will review and respond promptly.

Thank you for supporting Keen On Coffee and small business.

☕ Fresh Roasted. Bold Flavor. Smooth Finish.